Contact information
Contact Us
We're here to help! If you have any questions about your order, our products, shipping, or anything else, please don't hesitate to get in touch.
Customer Support
Email: nizhonicraft@outlook.com
We aim to respond to all inquiries within 24–48 business hours.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Closed on weekends and public holidays.
Before Contacting Us
To help us assist you more quickly, please include:
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Your full name
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Your order number (if applicable)
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A detailed description of your question or issue
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Photos (if your inquiry is about a damaged or incorrect item)
Order Status
Once your order has shipped, you will receive a confirmation email with tracking information (when available).
Please allow up to 72 hours for tracking updates to appear.
General Inquiries
For general questions, product information, or partnership inquiries, please email:
Thank you for choosing Nizhoni Jackets. We appreciate your business and look forward to assisting you.